Terms & Conditions


These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Intellectual property rights

Unless otherwise stated, we or our licencors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

Licence to use website

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or otherwise sub-license material on the website;
  • reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  • redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date

Money back Guarantee

  1.  Any claims under the money back guarantee must be received within 60 days from the date of delivery
  2. A valid claim shall consist of: Full Name and address of claimant, invoice showing the purchase date of the product.
  3. When the goods are received back in good order, then you will receive your refund by way of cheque within 30 days of receipt of product
  4. No responsibility will be taken for lost or delayed claims
  5. Claimant must pay for postage of their claim, insuring it is returned in good order, we can arrange for this if required.
  6. We recommend that if your product was delivered on a bespoke pallet and you may be considering the 60 day money back guarantee, please keep the pallet until you are satisfied with the goods.
  7. Bulk orders and bespoke options are excluded from this guarantee (Bulk order is 5 or more)

Life time surface guarantee

  1. The life time surface guarantee applies to surface of glass only
  2. The life time surface guarantee only applies if all the accessories used to clean the product have been purchased from The Glass Wipe Board Company.
  3. Cleaning product which must be used is: Clear acrylic eraser with pad, Glass Wipe Board Cleaner and Glass Wipe Board Micro fibre cloth.
  4. Image of damage must be provided; a site visit from a Glass Wipe Board Company representative may be required.
  5. Surface Guarantee does not include damage to edges of glass wipe board.
  6. Your product will be replaced FREE of charge, when all relevant information is received and all parties are happy that the terms and conditions have been met.
  7. Replacement of product does not include fitting.

 To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.


We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.


We try to make all promotions clear, if it is not clear or you are unsure please contact The Glass Wipe Board Company directly. All promotions are subject to change and may be with drawn or changed by The Glass Wipe Board Company at anytime without prior notice.

Our contact details

Head Office,
Lympne Distribution Park,
Otterpool Lane,
Lympne Nr Hythe,
Kent CT21 4LR

Tel: +44 (0) 1303 266200


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