Your Frequently Asked Questions
Frequently asked glass
wipe board questions
For all information regarding our updated policies and procedures relating to COVID-19, please click on the link below.
Updated Operational Procedure
What satisfaction guarantees do I have?
We are so sure you will be delighted with your board, we offer a 60-day money-back guarantee (on individual non-bespoke boards – if multiple boards are required, it is best to order just one to approve before all are ordered) in addition to our lifetime surface guarantee.
How will I know when my board will arrive?
We try to deliver by our own drivers when it makes financial and environmental sense, but either way, our team will keep you informed to ensure that your delivery slot suits you.
Boards from The Glass Wipe Board Company aren’t the cheapest on the market – how do I know they are worth the extra cost?
Our boards cannot be compared to cheaper inferior imported products. We make all our boards to order, in the UK, with the closest attention to detail. Using only the best ingredients we carefully check every stage.
Is there someone I can speak to if I have a problem?
Of course, unlike many online suppliers, we are always here to help with queries or advice, Monday to Thursday 9 am - 5 pm and Friday 9 am - 5 pm.
How safe are your glass writing boards?
The glass is toughened and complies with BS EN 12150, so is safe enough for even children to use.
We would really like a glass wipe board to match our corporate colour, can you do that?
Yes, we can make it to just about any colour, just give us a RAL or Pantone number – or we can even match to paint swatches. Note that on occasion there can be slight colour variations.
What is the largest size you make?
It depends on your particular area and shape needed to be covered, just call us on 0203 1504695 for advice. A great solution for larger areas or complete walls is to use multiple adjoining boards with our hidden fixing options.
I can’t find the exact dimensions I need on your table of sizes, can you help?
Of course, we manufacture our boards here in the UK and can make them to any dimensions to suit you, just let us know.
I have an awkward space around structural support, can you cut it to fit a shape?
Yes, if you give us an accurate template to cut to, we can do this before the glass is toughened, at a small additional cost.
Can I use fridge magnets on the magnetic writing boards?
Ordinary fridge magnets are not strong enough to work on our glass wipe boards, but we offer a range of strong magnets, protected to prevent scratching, specially made for the job.
How do I install my glass wipe board and do I need any special tools?
Our boards are really easy to install and come with clear fixing instructions (and a template for boards with aluminium fixings). All you need are suitable screws for your particular wall, spirit level, drill and screwdriver.