Business has well and truly gone digital! Video and conference calls are right up there as the new common place way of communicating with not only our teams, but also our suppliers, and more significantly our clients and customers too!
There is no denying that businesses had to react fast and adapt quickly to this new way of working – and other people's homes quickly became the backdrop to our day-to-day work life. It was a stark contrast to the smart and professional offices we’re used to associating with our clients and suppliers.
At the beginning of lockdown we had no choice but to make our homes the backdrop to business – but as working from home looks to become the ‘new normal’ for many businesses, is it time we paused and made a more conscious decision of the impression we want to make when on video calls?